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Shipping & Delivery: Our shipment charge is tier-priced depending on the number of items in your order. If there are less than 4 items, we charge a fixed price at £8.00. If there are more than 4 (including 4) items, our charge is fixed at £15. These rate is for UK only (including Northern Ireland). If you request to ship to any other places outside UK, please call us on +44 (0)20-8361-8820, and tell us your post code and further information on carriage charges.
Privacy & Security: We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Please read our Web Privacy Policy for more information.
Returns & Replacements: We understand that there may be instances when you may wish to return a product to us. We have created this 14 day returns policy to enable you to return products to us in appropriate circumstances.Returns Policy for more information.
Ordering: To order from the website, you must register first as a user. We accept payments using all the major credit cards. In certain cases, where you feel the website will not give you the requirements you require, please call us to discuss e.g. bulk orders, multiple embroidery or print customizations, payment by other methods etc.
Viewing Account Details & Orders: To view your account details or orders, simply login to the website using the username and password you created at registration time. Then follow the instructions..